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Privacy Policy
Your privacy matters to us. This Privacy Policy explains what information ADHD Meds Guide (“we,” “us,” “our”) collects when you visit adhdmedsguide.com, request a consultation or buy from our store, how we use and protect it, and the choices and rights you have. Our services are intended for adults located in the United States.
Last updated: October 4, 2026
Information We Collect
Information you give us
- Contact details such as your name, email address, phone number and state, when you request a consultation, contact us or subscribe to our newsletter.
- Order information such as billing and shipping addresses and the products you purchase.
- Health-related information you choose to share, such as the reason for your consultation request or answers to an ADHD assessment questionnaire.
- Messages you send us by email, phone or web form.
Information collected automatically
When you use our website we automatically collect device and usage information, such as IP address, browser type, pages viewed, referring pages and the date and time of your visit, using cookies and similar technologies.
Payment information
Card payments are processed by our third-party payment processor. We do not store full payment card numbers on our servers.
How We Use Your Information
- To respond to consultation requests and connect you with a licensed provider.
- To process, ship and support your orders, including returns and refunds.
- To communicate with you about your account, orders, appointments and questions.
- To send newsletters or offers if you opt in. You can unsubscribe at any time.
- To operate, secure, analyze and improve our website.
- To prevent fraud and to comply with legal obligations.
Health Information
We treat any health-related information you share with us as sensitive. We use it only to respond to your request and arrange your care, and we never sell it or use it for advertising. When you receive care from a licensed provider, your medical records are created and kept by that provider and are protected under applicable health privacy laws, including HIPAA where it applies. Please don’t send detailed medical history through our general contact forms or email.
How We Share Information
We do not sell your personal information. We share information only as needed to run our services:
- With licensed healthcare providers who deliver your consultation and care.
- With service providers who help us operate, such as website hosting, payment processing, shipping carriers, email delivery and customer support. They may use your information only to provide services to us.
- When required by law, to respond to legal process, or to protect the rights, safety and property of our customers, our business or others.
- In connection with a merger, acquisition or sale of assets, in which case your information would remain subject to this policy.
Cookies and Analytics
We use cookies and similar technologies to keep your cart working, remember preferences, measure site traffic and understand how visitors use our pages. You can block or delete cookies in your browser settings; some features, such as the shopping cart, may not work without them. Where we use analytics or advertising tools, they do not receive the health information you submit through our forms.
How We Protect Your Information
We use administrative, technical and physical safeguards designed to protect your information, including encrypted (HTTPS) connections and restricted access. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
How Long We Keep Information
We keep personal information only as long as needed for the purposes described in this policy, such as completing orders, providing support, meeting tax and legal requirements and resolving disputes, and then delete or de-identify it.
Your Privacy Rights and Choices
- Access, correction and deletion: you can ask to see, correct or delete the personal information we hold about you.
- Marketing: you can opt out of marketing emails at any time with the unsubscribe link in any email.
- State privacy rights: depending on your state of residence (for example California, Colorado, Connecticut, Virginia or Washington), you may have additional rights, including the right to know what we collect, to opt out of the sale or sharing of personal information or targeted advertising, to limit the use of sensitive or consumer health data, and to appeal a decision about your request. We will not discriminate against you for exercising these rights.
To make a request, email info@adhdmedsguide.com or text (323) 362-2403. We may need to verify your identity before responding.
Children’s Privacy
Our website and services are intended for adults 18 and older. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with information, contact us and we will delete it.
Third-Party Links
Our website may link to other websites. We are not responsible for the privacy practices of those sites, so please review their policies.
Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top shows when it was last changed. Material changes will be posted on this page.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, email info@adhdmedsguide.com or text (323) 362-2403.
Text (323) 362-2403 or email info@adhdmedsguide.com.